Privacy Policy

Welcome to ViralLaunch ("we," "our," "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application (the "Service").

Our Service is designed to help you get your first 100 customers fast by providing a suite of go-to-market tools, from finding a domain to creating viral marketing campaigns. This policy applies to all information collected through our Service.

Please read this Privacy Policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

We collect information in several ways, including information you provide directly to us, information we collect automatically, and information we receive from third parties.

2.1 Information You Provide Directly

• Account Information: When you register for an account, we collect personal information such as your name, email address, and password (managed and stored securely by our authentication provider, Clerk). If you create an organization, we also collect your organization's name.
• Project and Idea Information: To power our features, you will provide information about your startup or project. This includes, but is not limited to:
  • Product descriptions, value propositions, and competitors for the Persona Generator.
  • Keywords, topics, and instructions for the AI Domain Finder (Viral Names) and Content Hub.
  • Brand title, description, and style preferences for the AI Logo Studio.
• Brand Voice Data: You may provide a Twitter (X) handle for our Brand Voice Engine. We process the public posts from this handle to create a voice profile.
• Giveaway Information: When you create a Viral Giveaway, you provide details such as the giveaway title, description, rewards, and tasks for participants.
• Uploaded Media: You may upload images and video files for use in the Promo Video Maker. This media is stored on our secure cloud servers.
• Task and Project Management Data: Any tasks, lists, or notes you create within our Task Manager are stored as part of your project data.
• Payment Information: If you subscribe to a paid plan, our payment processors (e.g., Stripe, Razorpay) will collect your payment information. We do not store your full credit card details on our servers.

2.2 Information We Collect Automatically

• Usage Data: We automatically collect information about your interactions with our Service, such as the features you use, the templates you select, the content you generate, and the actions you take. This helps us understand usage patterns and improve the Service.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Service. We use a visitor_id cookie to track conversions for giveaways and site analytics. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
• Log and Device Data: We collect log data from your device, which may include your IP address, browser type, operating system, and the dates and times of your access. We use Sentry for error logging, which may capture context about errors that occur.

2.3 Information from Giveaway Participants

If you participate in a giveaway created by one of our users, we collect the information you provide during the sign-up process, such as your name, email address, and referral information. This information is shared with the user who created the giveaway.

We use the information we collect for various purposes, including:

• To Provide and Maintain the Service: To create and manage your account, provide you with access to our tools, and fulfill our core service promises.
• To Power AI Features: Your project descriptions, content inputs, and selected personas/brand voices are sent to third-party AI service providers (such as Google, OpenAI, and Replicate) to generate domains, logos, personas, and marketing content. We do not use your proprietary inputs to train third-party models.
• To Personalize Your Experience: To remember your preferences, such as your default brand voice or target persona, and provide a more tailored experience.
• For Communication: To send you service-related notifications, updates, security alerts, and support messages. We use Resend to send transactional emails, such as winner notifications for giveaways.
• For Analytics and Improvement: To monitor and analyze usage and trends to improve the functionality and user experience of our Service.
• For Security and Fraud Prevention: To protect the security of our Service, prevent fraud, and enforce our terms of service.

We do not sell your personal information. We may share your information in the following situations:

• With Third-Party Service Providers: We share information with vendors and service providers who need access to such information to carry out work on our behalf. These include:
  • AI Providers: Google, OpenAI, Replicate, and other AI services to power our generation features.
  • Authentication: Clerk for user authentication and management.
  • Hosting and Database: Convex and Vercel for hosting our application and database.
  • File Storage: Cloudflare R2, Vercel Blob, and AWS for storing user-uploaded media and generated assets.
  • Email Services: Resend for sending transactional emails.
  • Domain Availability: Namecheap to check domain availability.
  • Analytics and Error Tracking: Vercel Analytics and Sentry.
  • Payment Processing: Stripe and Razorpay to handle payments.
• With Giveaway Creators: If you enter a giveaway hosted on our platform, we share your entry information (e.g., name, email) with the user who created the giveaway campaign.
• For Legal Reasons: We may disclose your information if we are required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Your information is stored on secure servers located primarily in the United States. We use a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: You can request a copy of the personal information we hold about you.
• Right to Correction: You can request that we correct any inaccurate or incomplete information.
• Right to Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
• Right to Opt-Out: You can opt out of certain data collection, such as by disabling cookies in your browser.

To exercise any of these rights, please contact us at [Contact Email]. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy, please contact us at: